All of us at ThirtyTwo are dedicated to providing you with products that are at the highest snowboarding performance standard. The ability to withstand the abuses of snowboarding is key to each and every product we build. However, as you are aware, board edges and bindings can be tough on boots and will cause surface abrasions in certain areas. This type of wear is inherent to snowboarding and is not considered a manufacturing defect. Therefore, we cannot warranty against this type of wear.

ThirtyTwo will replace any product that is found to be defective in construction for a period of one year from the date of purchase.

Not Covered Under Warranty

  • Bottom part of boot showing wear on the side above the sole

    Excessive wear at contact points from bindings

  • Toe part of boot showing wear on the side next to the laces

    Damage cause by resting board edge on boot while riding chair lifts

  • Underside of the boot showing the sole with lots of wear and black coloring

    Regular wear and tear on outsole from snowboarding, walking and hiking

Covered Under Warranty

  • Sole lamination
  • Lace hardware, webbing loops and eyelets
  • Lace pull toggle
  • Velcro closures

Is your issue covered? Then get in contact with us.