All of us at ThirtyTwo are dedicated to providing you with products that are at the highest snowboarding performance standard. The ability to withstand the abuses of snowboarding is key to each and every product we build. However, as you are aware, board edges and bindings can be tough on boots and will cause surface abrasions in certain areas. This type of wear is inherent to snowboarding and is not considered a manufacturing defect. Therefore, we cannot warranty against this type of wear.
ThirtyTwo will replace any product that is found to be defective in construction for a period of one year from the date of purchase.
Not Covered Under Warranty
Excessive wear at contact points from bindings
Damage cause by resting board edge on boot while riding chair lifts
Regular wear and tear on outsole from snowboarding, walking and hiking
Covered Under Warranty
- Sole lamination
- Lace hardware, webbing loops and eyelets
- Lace pull toggle
- Velcro closures
Is your issue covered? Then get in contact with us.